Privacy Policy
1. We respect your privacy
1.1. Embark Realty Pty Ltd trading as Embark Properties respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2. “Personal information” is information we hold which is identifiable as being about you.
2. Collection of personal information
2.1. Embark Realty Pty Ltd trading as Embark Properties will, from time to time, receive and store personal information you enter onto our website, provide to us directly, or give to us in other forms.
2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and deliver our services. We may collect additional information at other times, including but not limited to when you provide feedback, provide information about your personal or business affairs, change your communication preferences, respond to surveys or promotions, provide financial information, or communicate with our team.
2.3. Additionally, we may collect any other information you provide while interacting with us.
3. How we collect your personal information
3.1. Embark Realty Pty Ltd trading as Embark Properties collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you. We may also receive personal information from third parties. If we do, we will protect it in accordance with this Privacy Policy.
4. Use of your personal information
4.1. Embark Realty Pty Ltd trading as Embark Properties may use personal information collected from you to provide you with information, updates and our real estate services. We may also notify you of new services, properties, opportunities or market information that may be of interest to you. We use personal information to improve our services and better understand your needs.
4.2. Embark Realty Pty Ltd trading as Embark Properties may contact you by a variety of means including, but not limited to, telephone, email, SMS or mail.
5. Disclosure of your personal information
5.1. We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors where reasonably necessary for the purposes outlined in this Policy. Personal information is only supplied to a third party when required for the delivery of our services.
5.2. We may disclose personal information where required to comply with legal obligations, including laws, regulations, court orders, subpoenas, warrants or requests from law enforcement agencies.
5.3. We may also use or disclose your personal information to protect the legal rights, property or safety of Embark Realty Pty Ltd trading as Embark Properties, our clients or third parties.
5.4. Information that we collect may from time to time be stored, processed or transferred between parties located outside Australia.
5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permitted by law, our databases including personal and non-personal information. Any disclosure will be made in good faith and subject to confidentiality obligations.
5.6. By providing us with your personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by it. Where personal information is disclosed to third parties, we will request that they handle such information in accordance with this Policy.
6. Security of your personal information
6.1. Embark Realty Pty Ltd trading as Embark Properties is committed to ensuring that the information you provide to us is secure. We have implemented suitable physical, electronic and managerial procedures to safeguard your information from misuse, interference, loss and unauthorised access, modification or disclosure.
6.2. The transmission of information is at your own risk. While we take reasonable steps to protect personal information, we cannot guarantee the security of information transmitted to or from us, and we cannot guarantee that personal information will not be disclosed in a manner inconsistent with this Policy.
7. Access to your personal information
7.1. You may request access to the personal information we hold about you in accordance with the Privacy Act 1988 (Cth). A reasonable administrative fee may apply. If you believe any information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, you may request correction by contacting us at:
Email: info@embarkproperties.com.au (or your preferred email)
7.2. We reserve the right to refuse access to personal information in circumstances permitted under the Privacy Act.
8. Complaints about privacy
8.1. If you have any complaints about our privacy practices, please contact us in writing. We take privacy complaints seriously and will respond within a reasonable timeframe after receiving your complaint.
9. Changes to this Privacy Policy
9.1. We may change this Privacy Policy from time to time. Any changes will take effect immediately upon publication on our website. We encourage you to review this Policy periodically.
10. Website
10.1. When you visit our website, we may collect information such as browser type, operating system and referring websites. This information is collected in an aggregated manner to help improve our website and services.
10.2. Cookies. We may use cookies to identify repeat visitors and analyse website traffic. Cookies are small files stored on your device and are not harmful. You may disable cookies through your browser settings; however, doing so may limit website functionality. Cookies may also be used to deliver relevant advertising through third-party services such as Google Ads.
10.3. Third party sites. Our website may contain links to external websites. These links are provided for convenience only. Embark Realty Pty Ltd trading as Embark Properties is not responsible for the privacy practices of third-party websites, and we encourage users to review their privacy policies separately.